You can download full media files or moments, the shorter segments within them, from several places across the platform. Here's where to start a download and what to expect.
What you can download
Full media files: the entire original or a proxy version, depending on your storage configuration.
Moments: a time-coded segment, either AI-suggested by MXT3 or manually trimmed with the clipping tools.
Where to download from
From grid and list search views: click the three dots on a media file or moment, then select Download. Choose the format, original or proxy, and your file starts downloading.
2. From a media or moment preview: click Download near the bottom of the preview page.
3. From the Moments panel: download sequences, soundbites and shots directly.
4. From the clipping tools: set your in and out points, then click Download to save the clip straight to your device, no need to add it to a project first. Choose proxy or original depending on your workflow.
Share a media file with a public link
Need to get a file to someone outside the platform? Generate a link they can use to grab it themselves, no login needed.
Select a single media file, click the three dots (⋯), then select Share.
Toggle Share media file with a public link.
Set an Expiration date for the link.
Click Copy link to copy it to your clipboard.
Anyone with the link can download the file until it expires.
Good to know
Public share links only work for a single media file. They're not available for moments or when several files are selected.
Download permissions depend on your role. If you don't see the option, contact your admin.
Moment downloads include only the selected segment, not the full media file.
Moments download in proxy format by default. If you have permission to access originals, you can choose between proxy and original at download time.
You can only download one moment at a time, bulk downloads aren't available yet. To export several at once, add them to a project instead.
A download queue appears in the bottom-right corner while downloads are in progress, and disappears a couple of seconds after they finish.
Need more help? Reach out to our Support team, we're happy to help.
UI not matching? Your platform may not be updated yet, let us know and we'll help.