As a guest user, you can request to download content from a project you've built yourself. Your request is reviewed and approved by the workspace admin, and you'll get an email once your files are ready.
Build your project
Projects are persistent spaces where you collect and organize content before requesting a download. Add content from multiple entry points:
From collections: browse your collections and add the content you want to include.
From search: run a search and add results directly to a new or existing project.
Using the Discovery Agent: let the Agent find relevant content, then save it to a project.
To add any item, click Add to project, then choose an existing project or create a new one. The item is added instantly.
Submit your download request
Open the project and click Download request.
Select the file format and add a brief description of your request.
Submit your request.
Your request is sent to the workspace admin for review.
What happens next
The admin receives an email with a description of your request and a link to review it.
Once approved, a ZIP file is generated with your selected content.
You'll receive an email notification inviting you to download your project.
Need to make changes?
If you want to add or update content after submitting, cancel the request and resubmit once you're ready. Your project stays intact, so you won't have to start over.
Need more help? Reach out to our Support team, we're happy to help.
UI not matching? Your platform may not be updated yet, let us know and we'll help.