The Administration section of Settings is where you manage workspace-wide configuration, from user roles to default preferences. Here's what each tab does, and who can access it.
Accessing the Administration section
Click your Settings icon in the sidebar.
Go to the Administration section.
Most tabs require Admin permissions.
What you can configure
Self-serve:
Workspace settings: set the platform's default display, language and metadata preferences for everyone in the workspace. See below.
Organizations: create organizations to group users and control who can access your media. Learn how.
Manage users: invite users to your workspace and assign their organization and role. Learn how.
Shows: connect your social profile's social accounts for publishing. Learn how.
Custom fields: configure custom metadata fields for your workspace. Learn how
Contact Support to configure:
Devices
Destinations
Encoding profiles
Programs
Set default workspace preferences
The Workspace settings tab sets the defaults every new user starts with. Users can still override any of these for their own account in My Display Preferences.
Language for interface: sets the default language of the interface for everyone in the workspace. This changes the UI text only, not metadata or content language.
Theme: sets the default appearance: Light Mode (best for bright settings and daylight use), Dark Mode (reduces eye strain in low-light environments), or System settings (matches each user's device automatically).
Default display in the event view for Moments and Media files: sets whether Moments and Media files inside an event open in Grid (a visual-first layout, ideal for scanning thumbnails quickly) or Row (a text-dense layout, ideal for scanning metadata alongside media) by default.
Default display in the search view for Moments and Media files: sets the same Grid or Row choice, but for the results panel when a user runs a search. This is independent from the event view setting above.
Default media type display in the search view: sets whether search results show Media files (full source files, like a complete episode or program) or Moments (short, time-coded segments within a file, such as a detected highlight or custom sequence) by default.
Default search mode: sets whether search runs in Keyword search (exact text matches across transcripts, titles, file names and metadata) or Semantic search (finds moments by meaning, even without the exact words) by default.
Default panel when opening a media result: sets which panel opens first when a user opens a media file or moment from search results: Discovery Agent, Media Info, Moments, Speech, People, Labels or Search in media.
Auto play video on media page: sets whether videos start playing automatically as soon as a user opens a media file's full page.
Skip media preview: sets whether clicking a media file takes users straight to its media page instead of showing a preview first.
Auto play video on media preview: sets whether videos start playing automatically when a preview opens. Has no effect if Skip media preview is on, since previews won't show.
Metadata to display in media list: Choose which metadata fields appear in List view, so you see what matters most at a glance. This doesn't apply to Grid view, which always shows thumbnails only. For example, verify rights, filter by project, or prioritize clips by content type, without digging through every field.
To reset everything back to these defaults, click Restore Workspace Settings at the bottom of the page.
Need more help? Reach out to our Support team, we're happy to help.